This Privacy Policy explains how DTDC Packers and Movers ("we", "us") collects, uses and protects information when you visit dtdcpakermovers.com or use our services.
Information We Collect
- Contact details you submit: name, phone number, email address.
- Moving details: service type, pickup and delivery locations, LR number, messages.
- Technical data: IP address, browser/device type, pages visited, referring source and advertising click identifiers (such as Google Ads click IDs).
How We Use Information
- To respond to quote requests, bookings and tracking queries.
- To communicate with you by phone, WhatsApp, SMS or email about your move.
- To improve our website and services.
- To detect and prevent fraud, spam, bots and invalid advertising clicks, including recording IP addresses of visitors from paid advertisements.
Sharing of Information
We share information only with staff, vendors and service partners (such as transport vendors and insurance partners) who need it to complete your move, or when required by law. We do not sell your personal data.
Cookies and Storage
We use minimal browser storage to remember an advertising click during your visit. We do not use third-party advertising cookies on this website.
Data Retention and Security
We retain data only as long as needed for the purposes above and protect it using reasonable technical and organisational measures.
Your Rights
You may request access, correction or deletion of your personal data by emailing [email protected].
Changes
We may update this policy from time to time. The latest version will always be available on this page.